Michele, I would like to take this opportunity to thank you and your staff for all the assistance given in securing the purchase of the above property. You have been more than helpful and very prompt in responding to our queries. Both my wife and I would have no hesitation in recommending your services to our colleagues and other members of our family.

Michele, thank you for your letter of 18th September (to confirm exchange of contracts).  The exchange and completion went smoothly and thank you for the reminder regarding utilities.  Your colleague Chris and the rest of the staff were always very helpful and pleasant when I phoned.  Thank you for your kind attention and help.

I have recently used Bycrofts to sell my property and both Laura and Michele in the office couldn’t have done any more for us.  They were very helpful and co-ordinated our sale with our Solicitors in a very professional manner.  They worked hard for their commission and the fees were very reasonable.  Well worth the money.   I would highly recommend them to anyone who wants to sell a property.

We have been delighted with the way Charles Bycroft have conducted the sale of our cottage. From the original contact to completion, all contacts have been pleasant and straightforward, and we would particularly mention Laura Allerton who, in spite of having we would imagine many sales in progress at the same time, gave the impression that ours were the only queries she had to deal with which she dealt with confidently and immediately. Many thanks to all concerned. With best wishes.

I recently purchased a house through your agency, and I must say how professional the contact person (Michele) was. It turned out to be a challenging purchase and throughout the contact was calm and reassuring, providing information and advice at all stages. The response time for questions being answered was very quick, and if the answer was not easily to hand this was also communicated. For customer service this is very important as it is reassuring to know that although the answer to a question is not readily known there is someone working on it. All in all a pleasure to deal with.