Mrs V, Caister-on-Sea – 5 September 2014

To All staff at Bycrofts and especially Michele for her excellent service.

Best Wishes!

Mr S, Rollesby – 25 July 2014

We would just like to say thank you so much for all your help and support during a fairly stressful time!  We love our new home and appreciate everything you did for us.  Best wishes.

Mr P, Hemsby – 17 June 2014

Once again I can only say that Bycrofts provided excellent service, with minimum fuss and we were kept fully informed at all times. Your particular interest was most appreciated, making a big difference for me during what was a difficult time….. Many Thanks Best Wishes

Mr and Mrs C, Martham – 29 May 2014

To Michele, Thank you for all your help and support with both our purchase and sale.

Mr and Mrs S, Martham – 29 May 2014

To Michelle, Thank you for all your help and support with both our purchase and sale.

Mr F, Fleggburgh – 6 May 2014

Dear Laura and Chris, From the minute you started with the valuation of my property through to completing the deal you have been open, honest, trustworthy, a pleasure to do business with and more importantly managed the end to end process keeping me informed at all stages, and, pushed along all parties to a successful conclusion. I only have positive things to say about Charles Bycrofts, but with all good companies it’s the people that make the difference and you guys certainly made the difference for me.

Mr M, Bradwell – 1 May 2014

We have to say that it was a delight to deal with Michele and Chris, who were there for us all the time, very supportive, friendly, keen and professional and met all our needs. In few words, Bycroft Residential is one of the top letting/sales agencies we have dealt with, we wish you all the best and thank you Bycroft once more. Special thanks to Michele for her patience and continuous support. All the best.

Mrs S, Great Yarmouth – 10 April 2014

Bycroft did an amazing job for us, right from the start with Charles’ visit and valuation followed up with the fact he listened to how we wanted to sell our house. You kept me sane throughout the sale and purchase. We cannot fault the service we received.

Mr and Mrs N, Caister-on-Sea – 7 April 2014

Laura our Negotiator has been great, with regular updates on the progress of our sale. I will be totally honest and say that we struggled in the beginning and I was sceptical about remaining with Bycroft’s as our agent over some niggles. However, I must stress that once I raised my issues Laura she was very quick to respond and rectify the situation. I think this say’s a lot about Bycroft’s that they worked really hard (Well Laura did in particular) to put us back on course and deliver a service I am now really pleased with; I am not sure another agent would have responded in the same way with such direct and positive action. Laura then ensured all went to plan and kept me updated daily, sometimes even hourly when necessary! More importantly, she found the right buyer for us, not just ‘a buyer’, I think that’s important to point this out to anyone shopping around for agents, as we needed a quick and relatively fuss free sale because we had so much other stuff going on around the sale of this property. This went a long way to managing the stress and strain of moving which is what I feel the agent should be involved with doing. I felt their fees were also reasonable and I would feel happy recommending Bycroft’s in the future. Thanks again.

Mr and Mrs F, Martham – 13 March 2014

Thank you for all your help and guidance in selling our bungalow!