Category Archives: testimonial
Thank you so much for your help in selling my house. Your help and support throughout the transaction has been imperative and I must especially thank you for arranging contractors when issues were flagged up on the survey report, I honestly wouldn’t have known where to start! I felt your knowledge and experience really came into its own and this was precisely why I will be recommending you to anyone thinking of selling or buying. I cannot sing your praises highly enough.
Mr and Mrs H, Scratby – 24 April 2015As buy to let investors we have had dealings with Bycroft Estate Agents for a number of years now. We have always found them very professional, accommodating and informative. They have become to know the type of properties we look for and have always been in touch with the details to ensure we are aware of the sale. We purchased a property via Bycrofts only last year and must say that communication was excellent and they were more than happy to give advice and answer queries when asked. All in all, a very professional and smooth process.
Mr and Mrs H, Scratby – 23 April 2015 (Landlord)As multiple property landlords, we have worked alongside Bycroft Lettings for a number of years now and have been more than happy with the business relationship we have developed. Bycroft Lettings are extremely professional and thorough with their tenant selection criteria, their staff possess excellent character judging skills and they are always extremely honest and informative with their feedback of prospective tenants. Communication is good and they are happy to give advice when asked. Choosing the right tenant for a property is always a concern for Landlords, but we must say Bycroft Lettings have found us some great tenants at the rents we expected and sometimes a little more than expected. We hold much confidence that they will continue finding us great tenants in the future.
Mr and Mrs N, Hertfordshire – 1 April 2015Thank you very much for all your help, efficiency and kindness hope to do business with you in the future. I will be in touch!
Mrs A, Caister-on-Sea – 23 March 2015Laura and Chris have provided excellent service from start to finish. They have been professional, prompt to reply to any queries and kept me updated weekly with the sale of the house. Above all have they have been really helpful; from helping organise quotes for house clearance, to checking on the unoccupied house in a particularly cold spell. I can’t express my gratitude for their help and ease in difficult circumstances. Thank You.
Ms T, Winterton-on-Sea – 16 March 2015To Michele, Thank you for all your help!
Mrs M, Norwich – 24 February 2015 (Landlord)I receive excellent service from the Bycroft Lettings team and use them time and again for renting out my properties. I love their customer service, nothing is too much trouble. To help with my
organisation I always receive a nice pack with everything I need about the tenants with all the correct information so I can easily contact them. They are not expensive and indeed the customer service in finding suitable and quality long term tenants is value for money.
Keep up the good work!
Ms J, Gorleston-on-Sea – 24 February 2015 (Landlord)I have been dealing with Bycroft’s for over a year now letting out my property. I’m Really impressed with the level of service they provide. Everyone I’ve dealt with is extremely professional and nothing is too much trouble. I feel they offer a personal touch to what they do & work closely with me to manage my property. They are always thorough with the inspections and follow it up promptly with a detailed report. I feel they have both the needs of myself and the tenant in mind at all times when it comes to many things such as, arranging a callout or on final inspection. As a landlady I’m pleased to be dealing with such a friendly and professional letting agents and would recommend them to anyone wishing for the same!
Mr and Mrs S, Breydon Park, Gt Yarmouth – 23 February 2015 (Landlord)I currently rent out my property through bycrofts and I have done for a while now, I have not had any issues or problems what so ever in dealing with them , I have found there service to be very professional and all the staff members which I have dealt with have also been very professional and friendly and found that they will all bend over backwards to help you out with any questions you may have or for any information you need to know, there response time in getting back to you is very quick , I have often sent emails and they have responded the same day or if sent at night the following morning I have a response , if I have had any problems with the property for example a broken tap they are straight on the case getting someone in to fix it and keeping me informed the whole time of the progress ect , also very impressed with the inspection of the property which they carry out on at set times through out the year and impressed with the report that I receive from them, very detailed and very professional , overall I am very pleased with the service that I receive from everyone at bycrofts, could not ask for anymore from them , highly recommended from my experience 🙂
Mr A, Rollesby – 18 February 2015I was very happy with the service I received from Bycrofts. The valuer who listed the property was very polite and knowledgeable and the brochure produced to market the property was very professional. I had a number of viewings lined up as soon as the property went on the market and a buyer was found within a fortnight. Throughout the sale, I was kept fully informed by the kind and courteous office staff right through to completion. Very pleased overall and have already recommended to a friend.